Recent News

June 22, 2017

Acknowledge the “no” and other sales email tips to book more meetings

It’s the most universal experience of a sales rep: hearing the word “no.” Every day, my SDRs face countless rejection notes. As a sales manager, it’s my job to help them turn the situation around by engaging their grit. Here’s how my team has leveraged that experience – and the data from tens of thousands...


June 21, 2017

Customer Post: A Starter Guide to What Sales Tools You Need

  As a Business Development Representative, it’s my job to reach out to new organizations and tell them what SurveyMonkey Apply is doing in their space. Getting people engaged and excited about my company draws in new opportunities to expand our reach. When I started in this role however, I was a recent graduate making my...


June 20, 2017

Introducing ZoomInfo for Outreach

A key component of the sales process is hunting for prospects, and effective prospecting is critical to build a strong pipeline. The primary components of prospecting are finding the best individuals for your product, and creating a playbook to engage. With the best data and the right engagement strategy, it’s easy to produce world class...


June 16, 2017

Does the Rise of Technology Ensure the Demise of Human Decency? It Depends.

This is an incredibly profound observation. It’s like a twist from an M Night Shyamyalan movie-we’re so worried about the robots coming, we don’t realize we were the robots all along. The role of technology in the future is fraught with controversy and may be the single most topical issue of our time. It is...


June 15, 2017

Formatting Emails to Create Authenticity

Emails are an essential step towards building relationships with prospective buyers and current customers, and your team works hard to create amazing content and send targeted emails. Though it is often overlooked, the formatting of an email plays a large role in the response rate and can make the difference between an authentic or seemingly...


June 14, 2017

Sales Excellence: Crushing Quota Every Month with the Four P’s

While there’s no big secret to enabling your sales reps to hit their quota on a consistent basis, A quick Google search will return hundreds of theories on how to attain quota. I have a strategy I’ve used to drive quota attainment for years that my sales reps have grown to love. The 4 P’s...


June 13, 2017

Hula Hoop Competitions, Michael Jordan Paintings, and Sales Excellence

Wrapped up #unleash17 yesterday. Sonoma & @outreach_io, you were very good to us. #STL bound today. — emily muhoberac (@muhobs) June 7, 2017 It has been a week since Outreach’s inaugural customer conference, Unleash, and the energy is still flowing throughout our office. Over 250 of our customers–from CEOs and VPs of Sales to...


June 13, 2017

Introducing Account Import & Prospect Account Assignment via CSV

We work with a variety of customers – some who are more well established in their market, and others who are just starting out. Newer companies may not have a centralized CRM, and instead may work out of spreadsheets or smaller CRM databases. While we have a strong Salesforce integration, our goal is to support...


June 09, 2017

The Unleash Wrap-Up: Customer Success Managers

Two years, 143 feature releases, 2,000 customers, and 16,000 active users later, we finally did it: we held our inaugural customer conference, Unleash! There were so many ideas to be shared, product features to announce, and wine to be had. We were lucky to have more than 250 guests attend the conference in Sonoma, as well...


June 05, 2017

The Outreach Vision

Sales companies are loud, and ours is no exception. When a company is loud, you get a lot of questions. And when your company uses your own platform, the questions are about features that have been released, why we created a feature the way we did, and what we can expect in the future. The...


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