Stay updated on Outreach!
Stay updated on Outreach!

Recent News

April 19, 2017

4 Tips For Effective Cold Calling with Outreach

Connecting with a prospect on the phone remains critical to closing deals. Despite claims that “cold calling is dead,” it remains a fact that it’s highly effective. But when and how you call makes all the difference. Knowing this, world class sales teams utilize playbooks that not only ensure many touch points with prospects over...


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April 18, 2017

Customers Don’t Buy Scripts, They Buy Soul: Part Two

Today we return to the conversation with Matt Millen, Outreach’s Senior Vice President of Revenue Operations, on sales excellence. In Part One of this conversation, we discussed that although the selling process has changed over time, consistently and predictably hitting your number continues to encompass sales excellence. In today’s conversation, Matt expands upon the three pillars of excellence...


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April 14, 2017

Customers Don’t Buy Scripts, They Buy Soul

Matt Millen is the Senior Vice President of Revenue Operations at Outreach. He has been in the sales world for 30 years, during which he constructed and implemented company strategy, defined customer experience, and managed the sales process at organizations such as T-Mobile, Anthony “Tony” Robbins Companies, and Gateway Computers. Over the course of his career, Matt...


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April 13, 2017

Introducing Live Voice Quality Feedback

You’ve finally connected with a hot lead, and they’re interested in your product!  As you get into the best part of your pitch, the call quality drops and they can no longer hear you. You try to reach back out and apologize for the disruption. No luck. Your conversation is now off track and you’re...


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April 12, 2017

The March SALness Bracket Challenge

One of the best parts of managing a sales development team is finding a way to incentivize your team. A way that not only inspires healthy competition, but also one that rewards performance. At Outreach, our sales development representatives (SDRs) love a good competition. The challenge is finding the balance between healthy competition and something...


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April 06, 2017

March Product Round-Up

Gloomy April days haven’t quite given way to the promised summer season, but as the seasons are in transition, we’re continuing to push out new features and updates to the platform: New Prospect Quick Actions – From the prospect list view, you now have the ability to take quick actions (edit fields, log call, add to...


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April 05, 2017

How to Create a Successful A/B Test

A critical component of account conversion is the ability to communicate with your prospects effectively. With A/B testing, you can easily see what content is most compelling, and apply the best content across your teams. The challenge, however, is using A/B testing correctly. With Outreach, you can create a structured and systematic process.  Understand what’s working, make...


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March 29, 2017

Out of Office Reply Detection: Managing Prospects and Tasks with Outreach

Receiving an automated “Out of the Office” reply from a prospect is a guaranteed way to slow down the sales process and pile on yet another task for you to remember to complete later.  As a result, these prospects are often forgotten, lost in the depths of your inbox as you try to keep up...


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March 22, 2017

Our Philosophy on Governance

Governance is most often associated with feature accessibility, simply answering the question, “What features should my team have access to?”. While we agree that it’s necessary to have a platform that allows managers to make these decisions, we also firmly believe that governance guides an organization’s sales operation. As a result, missteps in governance can...


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March 15, 2017

Email Personalization at Scale

Email personalization doesn’t have to take a lot of time. In fact, it can be quick, easy, and automatic when using Outreach! Conditional variables give you the power to create personalized emails to your leads quickly and effectively. Take a look at our short video for an example of how to create content at scale relevant to...


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