Recent News

May 12, 2017

Why Automation is Making Us More Human, Not Less

From investors to potential customers, one question I frequently get asked is, “Isn’t automation dehumanizing the sales process? Aren’t you just replacing salespeople with impersonal robots?” Although Outreach is a sales engagement platform, needless to say, this concern is hardly specific to sales. One glance through Linkedin, Fast Companyor Fortune and you will see article...


May 11, 2017

Introducing Window Mode

Our chrome extension, Outreach Everywhere, was created to be just that – the power of Outreach wherever you work. We make consistent updates to the extension to add new capabilities, but today we’re taking a big step forward to improve the speed and responsiveness of the extension. To move forward, we need your help! Today...


May 08, 2017

Introducing the New Outreach

We’re excited to share a new look for Outreach! The New Outreach is built with a beautiful, modern design and focuses on giving sales reps the insights and capabilities they need, right where they work. Working with customers over the last 3 years has been exhilarating and humbling, more than 1200 Sales Teams and 14k...


May 08, 2017

Introducing Activity-Based Analytics for Greater Prospect Engagement

This week we’re rolling out Activity-Based Analytics, which has been created by working closely with our customers. It’s easy to run through a list of tasks every day – with Outreach you know exactly who to email and call. But how do you know if you’re emailing at the right time, or which templates are...


May 02, 2017

Top Players Don’t Always Make Top Coaches

Kristin McLerran: Let’s just start off with the big question: how would you define sales excellence? Jerry Pharr: Sales excellence is about establishing repeatability, consistency, and productivity. You must ensure that you have the systems, processes, and talent in place to achieve the goals you want to achieve. And in order to repeatedly and consistently achieve...


April 27, 2017

Introducing Customizable Unsubscribe Links

Email campaigns are essential to building relationships with prospective buyers and current customers. Prospects opt into campaigns by signing up for webinars, downloading content from your website, or subscribing to your product updates. Providing these options is a great way to find warm leads. In addition to these marketing campaigns, the sales team is also...


April 26, 2017

The Power of Sequences

The best sales managers focus maniacally on connecting with prospects at the right time with the most relevant message and through multiple channels. What separates good sales teams from world class sales teams is the ability to scale what they’ve learned across their team. We’ve built this concept directly into Outreach with Master Sequences. The...


April 25, 2017

Introducing DocSend for Outreach

A key component of engaging prospects is using the right content to drive the sales process forward. Our goal is to ensure sharing content is done as effectively as possible, so we’ve built in templates and text snippets so your team has the right email content right where they need it. We also know your...


April 19, 2017

4 Tips For Effective Cold Calling with Outreach

Connecting with a prospect on the phone remains critical to closing deals. Despite claims that “cold calling is dead,” it remains a fact that it’s highly effective. But when and how you call makes all the difference. Knowing this, world class sales teams utilize playbooks that not only ensure many touch points with prospects over...


April 18, 2017

Customers Don’t Buy Scripts, They Buy Soul: Part Two

Today we return to the conversation with Matt Millen, Outreach’s Senior Vice President of Revenue Operations, on sales excellence. In Part One of this conversation, we discussed that although the selling process has changed over time, consistently and predictably hitting your number continues to encompass sales excellence. In today’s conversation, Matt expands upon the three pillars of excellence...


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